PBS Kids Reviews
PBS Kids Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PBS Kids has a 3.6 star rating from 7 customer reviews and consumers are mostly neutral. Rating distribution indicates about 80% positive. Reviewers value customer service and diversity of services; price level reported as medium.
Key Takeaways for Future Customers
- Educational content is frequently praised and fits a range of ages.
- Expect issues with orders, tracking, and device setup when using shop or membership services.
- Customer service responsiveness is a key factor to check before buying.
Negative Feedback / Risk Areas
- Recurring customer complaints about no response to charged orders and delayed refunds.
- Tablet problems: charging, setup PIN, updates, and video playback failures.
- Local broadcast problems like volume and programming changes causing viewer confusion.
Positive Feedback
Reviewers call out valuable educational programming, diverse offerings, and viewers expressing affection for PBS Kids content.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PBS Kids has a 3.6 star rating from 7 customer reviews and consumers are mostly neutral. Rating distribution indicates about 80% positive. Reviewers value customer service and diversity of services; price level reported as medium.
Key Takeaways for Future Customers
- Educational content is frequently praised and fits a range of ages.
- Expect issues with orders, tracking, and device setup when using shop or membership services.
- Customer service responsiveness is a key factor to check before buying.
Negative Feedback / Risk Areas
- Recurring customer complaints about no response to charged orders and delayed refunds.
- Tablet problems: charging, setup PIN, updates, and video playback failures.
- Local broadcast problems like volume and programming changes causing viewer confusion.
Positive Feedback
Reviewers call out valuable educational programming, diverse offerings, and viewers expressing affection for PBS Kids content.
Media from reviews
Birmingham, Alabama
Checking on Alma’s way merch order
Number said mailbox full. Recording said no one is operating this customer service #.
I've also tried to track the order and email with no success.
Can you assist us in knowing if our order is still on track to arrive? Thanks, Leah.
- I need help finding order
- I need help finding order
Preferred solution: Deliver product or service ordered
Dallas, Texas
PBS KIDS
That would be great thank you have anything else going to happen and good morning for us too much in
User's recommendation: PBS KIDS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hull, Iowa
Kids tablet
I'm trying to set up a tablet and it's not working. It keeps telling me that there's an issue and try again.
Preferred solution: Help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hull, Iowa
Tablet issue
Im trying to get into the tablet and when I try with my email it keeps saying that there's an issue and to try again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPBS TableWONT LOAD OR PLAY VIDEOS
No customer service is available, so I am unable to talk to anyone; my problem was not resolved, and I am unable to load videos on this tablet.
Preferred solution: The tablet to work properly or a refund
Jacksonville, Florida
Please fix the volume we live in Yulee Florida channel 44 we have been without volume for at least a week
- - Channel 44 PBS Kids in Yulee, Florida has no volume.
- - We miss the volume, love the channel, and thank you for funding to get it back on.
Please fix channel 44 pbs kids in Yulee, Florida we have been listening to this channel with no volume and miss the volume very much we love ur channel and we r thankful for u guys coming up with the money to get it back on the government was wrong to stop funding this is a very remarkable channel for kids
- Great channel
Preferred solution: Fix volume Yulee Florida channel 44
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt keeps recycling the same episodes
- - PBS Kids shows Lyla in the Loop and Rosie's Rules repeat episodes.
- - I'm scared and want action; 6 PM episodes replay at 12 AM or twice in a row.
I am a lonely adult with no children or cable, but I look at PBS Kids sometimes (don't judge me). Certain shows like 'Lyla in the Loop' and 'Rosie's Rules' constantly recycle the same episodes every day of the week.
For example, an episode at 6 PM shows again at 12 AM or sometimes twice in a row. To be honest, I'm scared, and it's starting to get *** Please do something.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThomas and friends Curious George and Hero Elementary
- - The shows Thomas and Friends, Curious George, Nature Cat, and Hero Elementary have been cancelled.
- - They want them back on PBS NC.
Can you bring back Thomas and friends on PBS KIDS? i missed it being on PBS kids.
Thomas and friends Curious George Nature Cat and Hero Elementary Had enough being Cancelled and I don't want them being Cancelled or else I will miss them forever is there something you could do to bring them back to PBS NC? If you do then you can get rid of Lyla in the loop And Carl the Collector and Alma's ways so thanks again for being Helpful
User's recommendation: Make sure Thomas and friends Curious George Nature Cat and Hero Elementary Returned to PBS NC Rootle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProgramming change
- - PBS Kids lists the Berenstain Bears at 3:30 AM and 3:30 PM, but a different program airs.
- - No explanation is given for the change.
There has been a programming change on PBS Kids with the old programming still listed. The subject is the Berenstain Bears listed for 3:30 AM and 3:30 PM each day.
For the third day in a row, the Berenstain Bears are still listed, but a different program is being shown. There is no new information offered to the viewer as to why they have taken the Berenstain Bears off the air.
User's recommendation: Please post a written note to viewers as to why there is a change in programming.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Scott, Louisiana
Y’all are the best
- - Bans the Balloonie for Youie episode of Work It Out Wombats due to a robot closing a door on a 5-year-old mouse; concern about teaching kids.
it was good
i am banning this episode of work it out wombats cause a robot closes a door on a 5 years old mouse so thats why Im banning that episode of work it out wombats the episode of work it out wombats is called balloonie for youie so i am banning this episode so i can not teach kids that way cause Im scared kids will close there door on there parents
- Educational
- Potential for distraction
Preferred solution: none
User's recommendation: i am not a future customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Waipahu, Hawaii
My sons dvd tablet won’t charge
I tryed using the charger it wont work I tryed using a different charger that didnt work I would like a replacement device for my sons to watch on the go while in the car while I am driving
User's recommendation: Have a extra charger and port invade something happens
How can I join my grandkids to pbs entertainment?
I would like to have my grandkids busy all the time. How can I have him find a sit with yall?
Im a member for pbs kids.
I hop I will hear from you as soon as I. Thank you for your goodness.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssues with playtime tablet
I just got the playtime tablet and it keeps wanting a pin number. I've tried the factory reset and keep going through the same Google set up repeatedly.
Preferred solution: The pbs kids playtime pad 2.0 to work.
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
Yamile Romero
Sid the science kid comes at 6:30 am
Can you take it off in pbs kids thank you so much have a good day
Preferred solution: Full refund
Frankfort, Kentucky
Update tablet
Still no email from pbs kids
I'm still having problems with tablet, it will not let me do any up dates.
User's recommendation: Do not buy
Charged, Order not Received, No Company Response
- - Ordered online 11/24 for Curious George Flower Rainbow Tee; charged that day but not delivered by 12/17; no reply to messages or online request.
I finally received the product I ordered, but after Christmas. Lack of customer service - no one available to answer calls with questions about products and orders, and no response to message left on their answering service - means I won't choose this company again or recommend to others.
I was left feeling very anxious. I guess this is the "price" we pay for low cost that drives many purchases - companies cannot afford staff to answer customer questions.
I placed an order on line at https://shop.pbskids.org on 11/24 for
Curious George Flower Rainbow *** Tee. Item # 65322.
I was charged for it promptly (11/24). When I had not received it by 12/17 I called to find out the status of the order, in particular would I receive by Christmas, and left messages (their phone numbers are answering service) and I also submitted a request on line for information about my order. I got no response other than an e-mail auto-reply that my on-line request for help was received.
I called a few more times. No response.
- Lack of customer service
Preferred solution: Deliver product or service ordered
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